Does Loan Processor In-A-Box® tell me how to become a Loan Processor?
Yes. Loan Processor In-A-Box® does give you the inside information you need when making the decision to become a loan processor. You will learn what to look out for during a job interview. You'll learn what skills a processor is expected to have. You'll also learn industry basics like glossary, acronyms, and mortgage calculations. There's no other training around that gives you a more realistic look at the world of loan processing.
What else will I learn from the Loan Processor In-A-Box® guide?
The Loan Processor In-A-Box® training guide is great for both the novice and the veteran. It covers industry basics like regulatory compliance, calculations, and definitions for the novice. But it also gives advice on analyzing appraisals, title, and automated underwriting findings for the more experienced mortgage professional. It also provides powerful tips that you can implement immediately to expedite underwriting and eliminate funding delays. Click here to view our catalog of workbooks.
Do you offer additional support students who purchase your products?
Yes. Anyone who purchases training programs from Complete Mortgage Processing is immediately eligible for additional support sessions via email and phone.Phone support sessions are kept brief (i.e., 5-10 minutes). For extended support, students may purchase custom training.
How is Complete Mortgage Processing different from other loan officer training programs?
The difference is that many other programs focus on marketing techniques and taking the application. At Complete Mortgage Processing, we know the importance of having a good system in place for everything that happens after application. The borrower needs to experience quality service from beginning to end. Efficient loan processing is an absolute necessity for anyone who wants a shot at their borrower's future business or referrals.
I've looked at your training book descriptions but I'm still not sure which one is for me. How can I determine which one will suit my needs?
That's a very common question. Here's a helpfulful guide:
|
Item |
Best Use |
| Loan Processor In-A-Box® for In-House Processors |
Originators and loan processors who work In-House (for someone else). Also great for managers in need of a training resource for the origination and/or processing staff |
| Loan Processor In-A-Box® for Contract Processors |
For independent loan processors who work alone or employ a staff of processors |
| Training Trio |
For independent contract processors and staff. |
| Custom Coaching |
For originators and processors (in-house and contract) |
For a more detailed product comparison, download the selection guide here.
I'm not sure about your training content. Is there a way for me to get a sample or preview?
We certainly understand your concern. That's why we offer a variety of ways to get a sneak peek at our training. Here are a few options:
- Download our free 5-part ecourse: 5 Secrets to Quick Loan Closings
- Sign-up for our free newsletter, The Ultimate Broker Resource
- Take a trial subscription to The Complete Mortgage Network
- Register for a free teleseminar or telewebcast
And you're also welcome to call or email us with your questions. We're available from 9AM-6PM PST at (702) 444-6249. Our email is support@themortgagetrainers.com.
I only hire experienced staff. Do I really need a formal training program?
Yes, you do if you are committed quality. It is often very difficult to determine someone's true level of experience. Over the past two decades, we've seen many who could talk the talk but couldn't walk the walk. Consequently, borrower complaints and regulatory violations became serious issues for those companies. You can have a formal training program even if it is a short one. A new loan officer can partner with a veteran in the office to learn the new environment. Policies, procedures, and expectations should be reinforced. Spending the time at the start can save you time and money in the long run.
I am an experienced loan officer. What training do you recommend?
Continuing education is important for even the most experienced loan officer or processor. The industry is constantly evolving and so should we. A training session can be tailored to focus on new loan programs, regulatory compliance updates, or resolving problems specific to your target market.
Is Complete Mortgage Processing a contract processing company?
No we are not. We specialize in providing training, coaching, and consulting services for mortgage professionals.
I am an experienced processor. What training do you recommend?
An experienced processor can focus on becoming proficient in areas where they have minimal knowledge. A processor that deals primarily with hourly and salaried borrowers may wish to learn more about working with closing costs assistance and grant programs. A processor that deals with jumbo loans may wish to learn about analyzing income for the self-employed borrower. A processor should always look for new opportunities to learn.
